View Jan Kuyper Erland's profileThis article is a continuance of Active listening Part 1, and how it will interface with AI. As the reader, you are interested in how AI will benefit, change, and/or disrupt your own personal world.
In many ways, there will be huge improvements to simply your life, as artificial intelligence WILL streamline many fields of endeavor to eliminate both small and consummate errors.
AI will rule data management, much to the relief of business and industry. Heath Care management will greatly benefit. Case in point: In the following incidence, I would have been grateful for an AI intervention like data management.
Recently, I endured a series of catapulting errors trying to get and prescription order filled. I finally did, but it took nearly a week of vacillating communication issues between the nurse, pharmacist, and me.
Once an initial set of data was submitted, the pharmacist found another detail gap.
The order remained in abstract limbo. It took my time and energy to finalize the order. Humans have to organize information and notice discrepencies.
It had become chaotic mis-management. AI will streamline these routine data entries, and can offer additional competence, but, AI will NOT be able to THINK for the prescribing nurse. or the pharmacist, who is processing a specific order, having detailed instructions. It requires cognitive integration, of which listening is an integral component.
This type of personal hassle, you the reader, can relate to this. Similar incidences become daily nightmares to cope with. Life soon becomes too complicated.
Subsequently and conversely, AI will not manage human thought processes involving logical problem solving or unique innovations. Many life decisions will require your own, awareness and ability to resolve the problem. You wind up regretting having made unwise decisions and bad choices.
Your life soon becomes chaos.
However, you can seek your own solutions. However, this requires enough memory strength to compare multiple options.
Answer lies in increasing our Critical Thinking Processes
How do we accomplish this achievement?
In review, active listening is the ability to integrate
enough info correctly through cognitive integration, to make
decisive judgments that benefit us. (see Hierarchy of Thinking model). The
first step is to improve your own listening ability and memory levels to
increase your self- awareness and monitoring.
Critical Thinking can only be achieved through deep learning rehearsal practice, and not though medications and pills, which might clear brain fog, but do not generate cohesive thought.
Bottom line: Training is a gradual, incremental process, like learning to play the a musical instrument or playing an athletic game. Expertise does not happen overnight. But, your gradual road toward excellence may be your feeling of accomplishment and resilient well-being.
Erland, J. K.
(1989c, 1980). The Hierarchy of Thinking Model.
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